Terms and Conditions (T+C’s) for coaching services and our courses.
Courses Terms and Conditions
These terms and conditions apply to all courses booked with Dan Jackson AKA Dans the Engineer and Our Venture Beyond, referred to in these terms and conditions as “Dans the Engineer”).
If you place a booking with Dans the Engineer, and Dans the Engineer accepts that booking, these terms and conditions will form a legally binding agreement between you and Dans the Engineer.
These terms apply to you whether you are booking a course for yourself or on behalf of one or more other people (such as a relative or your employees or contractors). Where these terms refer to “you”, this means the person who is placing the booking, whether or not you are the person attending the course. Where these terms refer to the “Student”, this means the person or people who will be attending the course, whether that is you or a person you are booking on behalf of.
If you are booking a course for yourself, you must comply with all of the obligations set out in the terms and conditions, whether they refer to “you” or the “Student”. If you are booking on behalf of one or more other people, you must comply with the obligations which refer to “you” and you must ensure that the person or people you are booking on behalf of comply with all the obligations that refer to the “Student”.
1.1 If you wish to book a place on one of Dans the Engineer’s courses, you may do so either via our website by filling out an enrolment form and accepting our Terms and Conditions.
1.2 Acceptance of a booking by Dans the Engineer constitutes as an email confirmation from our team. Dans the Engineer will assess the information provided with your booking and consider whether it believes the Student is eligible to be enrolled on the course and whether the course is otherwise appropriate for the Student.
1.2 We reserve the right to refuse anybody completing the course without justification.
1.3 If Dans the Engineer declines to enrol the Student for any reason or if, after accepting the Student’s enrolment Dans the Engineer subsequently discovers information which gives it reasonable grounds to believe that the course is not appropriate for the Student for any reason, Dans the Engineer may cancel the booking and will notify you accordingly. Where this happens then, unless the reason for the cancellation was your non-compliance with the terms (including, where you are booking on behalf of someone else, your failure to ensure that the Student complies with the obligations applicable to him/her) Dans the Engineer will give you a full refund of any sums you have already paid.
1.4 Once we accept your enrolment, you shall email you the invoice.
1.5 The additional services such as feedback and suggestions are subject to availability. If you have opted for the additional services on your enrolment, we shall notify you if this service is not available on your confirmation email and invoice. We apologise for any inconvenience and reserve the right to refuse the service without justification.
1.6. If the additional service is unavailable once you have paid, we shall inform you and a refund for the additional service only shall be provided.
1.7 You are required to submit your exercise tasks as per the instructions provided with the course within 3 months of date of purchase of the course. We reserve the right to refuse providing feedback and suggestions if you submit the information after this timeframe and money will not be refunded.
1.8 Some courses will be revised from time to time. By purchasing a course, you are only purchasing the revision at the time of purchase.
2.1 All course fees are to be paid in full by you within 14 days of receiving the invoice.
2.2 Payments can be made by BACS transfer (Online Bank Transfer) as per the details on your invoice.
2.3 All courses are non-fundable once you have agreed to purchase the course and agreed to the Terms and Conditions.
2.4 The course(s) will be sent to you once payment has been made.
3 Course Requirement
3.1 You agree that you have an email address to receive the electronic course and are able to receive and view PDF documents.
3.2 The courses can usually be completed on any mobile, tablet or desktop device (unless stated) that can accept and read PDF documents (unless restricted) and view and edit Microsoft Excel and Word documents.
3.3 All courses are in English language. By placing a booking, you confirm that the Student can understand spoken English and write and read proficiently in English.
3.4 The student is required to have a LinkedIn account.
3.5 All courses are required to be completed within 3 months from date of purchase.
4 Course Paperwork
4.1 All paperwork will be sent to you by email. Copyright in all course materials is owned or licensed by Dans the Engineer. Copying, adaptation or other use without the written permission of Dans the Engineer is strictly prohibited.
4.2 The course is strictly for use for the ‘student’ only and not for the person ordering the course. The course cannot be shown or sent to anyone else other than the ‘student’. If the course is required for more than one person, it can be purchased multiple times. The content is not permitted to be used elsewhere for both personal or commercial reasons.
5.1 The courses are instant as they are self-study. Once you order the course, you will be sent an invoice and the amount owed is due within 14 days. There is no cancellation policy so please ensure you are confident to purchase before ordering. Our team are happy to help with any questions you have.
5.2 Once paid, a deposit is non-refundable and non-transferrable.
6.1 DANS THE ENGINEER’S TOTAL AGGREGATE LIABILITY IN RESPECT OF ALL CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH YOUR BOOKING AND/OR THE STUDENT’S PARTICIPATION IN THE COURSE (WHETHER FOR BREACH OF CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION OR OTHERWISE) SHALL NOT EXCEED THE FEE PAID BY YOU FOR THE COURSE;
6.2 DANS THE ENGINEER SHALL NOT BE LIABLE FOR ANY CLAIM TO THE EXTENT THAT IT RELATES TO LOSS OF PROFITS, GOODWILL, BUSINESS OPPORTUNITY OR ANTICIPATED SAVINGS, INJURY TO REPUTATION, WASTED MANAGEMENT TIME OR INDIRECT, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE HOWSOEVER ARISING AND REGARDLESS OF WHETHER DANS THE ENGINEER KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF THE LOSS OR DAMAGE IN QUESTION; AND
6.3 IF YOU ARE BOOKING ON BEHALF OF ANOTHER PERSON (YOU ARE NOT THE STUDENT YOURSELF), YOU ACKNOWLEDGE AND AGREE THAT ANY CLAIM THAT IS BROUGHT AGAINST DANS THE ENGINEER FOR ITS FAILURE OR DEFAULT MUST BE BROUGHT BY YOU, NOT THE STUDENT, AND THAT IF, DESPITE THIS, THE STUDENT BRINGS A CLAIM AGAINST DANS THE ENGINEER (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE) YOU WILL INDEMNIFY DANS THE ENGINEER AGAINST ALL LOSSES, DAMAGES, CLAIMS, COSTS AND EXPENSES (INCLUDING LEGAL EXPENSES) THAT IT SUFFERS OR INCURS AS A RESULT OF THAT CLAIM, INCLUDING ANY AMOUNT THAT MAY BE AWARDED TO THE STUDENT.
6.4 THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, CUSTOM, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.
6.5 NOTHING IN THIS AGREEMENT SHALL LIMIT OR EXCLUDE DANS THE ENGINEER’S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, AND/OR FOR ANY OTHER LOSS OR DAMAGE THE EXCLUSION OR LIMITATION OF WHICH IS PROHIBITED BY ENGLISH LAW.
6.6 Dans the Engineer accepts no liability or responsibility for any action caused by you on or off social media within your career, business or personal life. By accepting the course Terms and Conditions, you acknowledge that you are responsible for your own actions regardless of advice providing within any course.
7 No Guarantee of Success – Please Read Carefully
7.1 Completion of the course does not guarantee the Student’s success. Dans the Engineer makes no representation, warranty or guarantee as to such success. Any statement made to you by Dans the Engineer or our staff regarding the likelihood of obtaining employment and/or the Student’s potential earnings shall be treated as a matter of opinion and not a representation and shall be non-binding.
8 Compliance with Dans the Engineer Rules
8.1 The Student must observe Dans the Engineer’s rules (as notified to you and/or the Student in writing or by any other means from time to time).
8.2 Dans the Engineer may cancel the Student’s enrolment without reimbursement of fees if the Student commits a serious or repeated breach of the enrolment terms or Dans the Engineer’s rules or is guilty of gross misconduct (as assessed at Dans the Engineer’s discretion).
9 Additional Coaching
9.1 Dans the Engineer offers One on One coaching for a variety of services relating to business growth and social media marketing. You are able to enquire about receiving additional services.
9.2 The courses are self-study and do not come with guidance. You can enquire about having additional coaching to supplement your course if you wish, subject to availability.
9.3 The additional service of feedback and suggestions is not One on One Coaching with Dans the Engineer. Please see above clause if you wish for additional assistance with your course.
10 Data Protection – Please Read Carefully
10.1 A copy of our privacy notice should have been provided to you with these terms and conditions. If you have not received a copy, please contact us and we will be happy to provide a copy.
10.2 The Dans the Engineer privacy notice describes what type of personal data it may hold about you (and, if you are booking on behalf of someone else, how it will use that personal data and your (and, where applicable, the Student’s) rights in respect of that privacy notice. You must read the privacy notice carefully and let Dans the Engineer know if you have any questions.
10.3 If you are booking on behalf of someone else you agree that you will give the Student a copy of the privacy notice, explain its purpose and ask the Student to read it.
10.4 You agree to indemnify Dans the Engineer against all losses, damages, claims, costs and expenses (including legal expenses) that it suffers or incurs as a result of your failure to comply with this term 10.3, including any regulatory fines or penalties and any claims brought by the Student against Dans the Engineer.
11 Copyright notice
11.1 This document is © Dans the Engineer and/or its licensors and is intended solely for use by Dans the Engineer.
Customers may make personal copies of this document for their own reference and (where booking on behalf of someone else) may provide a copy to the Student.
Except as described above, no part of this document may be copied or reproduced without Dans the Engineer’s express prior written consent. All rights reserved.
T+C’s Updated 15:53 13/02/2019
Coaching Terms and Conditions
The terms and conditions below apply to all coaching and mentoring services provided by “Dan Jackson, Poppy Jackson, Our Venture Beyond, or Your Venture Beyond” (YVB) to any individual or organisation (“the client”) and constitute the contract for the service provided. The term ‘coaching’ as here used covers life coaching, personal coaching, executive coaching and business coaching for clients and where applicable includes mentoring or supervision services provided for clients, coaches or others.
1.1 Coaching is not psychological counselling or any type of therapy and should not be construed as such.
1.2 In return for the fees payable by the client (or by a third party on their behalf), YVB agrees to provide the service in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
1.3 The date that the first coaching session takes place shall be deemed to be the start date for the service. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions. The client will be required to sign a contract with YVB at the commencement of coaching.
2 RESPONSIBILITY AND COMMITMENT
2.1 YVB will seek to enable the client to set and achieve goals that will help to bring about desired outcomes for the client. The client has sole responsibility for any decisions they may make following coaching with YVB. YVB accepts no liability for the client’s actions. YVB has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or to achieve their desired outcomes or goals.
3.1 Personal information or business information supplied to YVB by the client in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law.
3.2 YVB and the client will be required to sign a confidentiality agreement at the commencement of coaching. YVB will respect the client’s privacy and seek written permission before disclosing they are a client.
3.3 YVB requires that the client provide an emergency contact name and telephone number, to be used only in the event of an emergency, such as sudden illness or accident.
4 CLARITY AND STYLE
4.1 YVB will discuss with the client their preferred style of coaching. The client has the right to talk openly and candidly with their coach, and the client is encouraged to discuss any concerns they have with YVB on any area of the coaching process. YVB welcomes openness and honesty.
4.2 Feedback about the service is welcomed and encouraged and can be given during a coaching session or by writing via email to email@example.com
5 COACHING PROCEDURE
5.1 The coaching schedule will be arranged between YVB and the client and can be booked up to 3 months in advance. YVB will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.
5.2 The number of coaching session will be agreed at the start of coaching between YVB and the client, and confirmed by YVB on the contract. Where no specific number is agreed sessions will be provided on a session by session basis. Due to the nature of coaching, the initial term usually recommended is four sessions. Full payment is due before the first session. Additional sessions can be booked thereafter.
5.3 The length of each session is usually 30 minutes, but can be agreed between YVB and the client at the commencement of the session.
5.4 Coaching will take place between the client and their coach via Whatsapp video (client calls coach), or by telephone (client calls coach). Unless otherwise agreed, the client is responsible for telephoning YVB at agreed times.
5.5 YVB may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these tasks, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes. Where possible, clients are requested to submit any information requested by YVB relating to assignments at least 24 hours before the coaching session when they are to be discussed. YVB will provide feedback on completed assignments during coaching sessions.
5.6 The client may contact YVB by phone or email between sessions to share a success or seek clarification on a coaching issue. Support between sessions is seen by YVB as a necessary part of the coaching process. YVB will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge, and no such charges will be imposed without the client’s agreement.
6 CANCELLATION AND RE-ARRANGING SESSIONS
6.1 The coaching schedule will be arranged between YVB and the client and can be booked up to 3 months in advance. YVB will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.
6.2 The number of coaching session will be agreed at the start of coaching between YVB and the client, and confirmed by YVB on the contract. Where no specific number is agreed sessions will be provided on a session by session basis. Due to the nature of coaching, the initial term usually recommended is four sessions. Full payment is due before the first session. Additional sessions can be booked thereafter.
6.3 The length of each session is usually 30 minutes, but can be agreed between YVB and the client at the commencement of the session.
6.4 Coaching will take place between the client and their coach via Whatsapp video (client calls coach), or by telephone (client calls coach). Unless otherwise agreed, the client is responsible for telephoning YVB at agreed times.
6.5 YVB may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these tasks, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes. Where possible, clients are requested to submit any information requested by YVB relating to assignments at least 24 hours before the coaching session when they are to be discussed. YVB will provide feedback on completed assignments during coaching sessions.
6.6 The client may contact YVB by phone or email between sessions to share a success or seek clarification on a coaching issue. Support between sessions is seen by YVB as a necessary part of the coaching process. YVB will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge, and no such charges will be imposed without the client’s agreement.
7.1 We apologise if you are unsatisfied with the service provided. We are dedicated to the ongoing improvement of our services to our clients.
Should you have a complaint or feedback about our company or any staff within the company, should you have received our services or not, complaints can be made in writing via email to firstname.lastname@example.org.
8 NOTICE OF THE RIGHT TO CANCEL
8.1 As part of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 (if applicable)
You have the right to cancel this contract starting 14 days from the day this contract is made and shall have any deposits returned provided you have informed us in writing or by using our cancellation form and do not meet either of the points below.
Where this contract has been started within the cancellation period, you have the right to cancel but will have to pay for all materials that have been purchased and labour that has been completed up to the time you inform us of your decision to cancel.
You shall lose your right to cancel the contract if the contract has been performed fully within the cancellation period.
T+C’s Updated 15:50 22/01/2019